Complaints Book
- Florencio Enmanuel Teixeira Mejía, identified with RUC 10728535844 declares that the processing of your personal data on this portal is intended to properly manage your claim or complaint in accordance with the applicable legal provisions.
- Florencio Enmanuel Teixeira Mejía declares that your personal data will be stored in our Customer Personal Data Bank for the time necessary to process your claim or complaint.
- You can find more information about data processing in our Privacy Policy.
- Florencio Enmanuel Teixeira Mejía declares that to exercise your rights, you may submit your request to the email address: enmanueltm1994@outlook.com
- Filing a claim does not prevent resorting to other dispute resolution mechanisms, nor is it a prerequisite for filing a complaint with INDECOPI.
- The provider must respond to the claim within a period not exceeding thirty (30) calendar days, which may be extended for up to an additional thirty (30) days, subject to prior notice to the consumer.
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